top of page
faq
-
How much do you charge?Each job is priced individually based on various factors starting from £35. Size of job and location are common factors. I understand that the current economic climate can make things difficult, thus I am always willing to have a conversation and come to and agreement that works for all parties.
-
Are you insured?Absolutely, I have full public liability insurance for peace of mind for us both.
-
My furniture has arrived damaged, what should I do?Please contact wherever you purchased it from to arrange a replacement, then contact me as soon as possible so we can arrange a new appointment for when your replacement has been delivered.
-
Do you take packaging with you?Unfortunately I cannot take any packaging with me for disposal. But! I will leave any and all packaging condensed down to manageable size in a neat pile. In special circumstances I can take it down to the buildings communal refuse area.
-
You are dismantling my old furniture. Can you take it away?Unfortunately I won't be able to take and dispose of any old furniture for you. If you need help, I can leave it neatly near your refuse area.
-
What if I need to cancel/rebook?Bad delivery? Kids ill? New meeting scheduled? This is absolutely fine, I understand that unexpected circumstances come up which may require you to change your booking with me. Please try give at least 24 hours warning. I will try my best to rearrange for the soonest time that suits us both. Please refer to the Terms & Conditions, here. You should have received a link when I confirmed the job with you.
-
How can I pay?Bank transfer and cash are the most used, but I also accept cryptocurrency.
-
I have plasterboard/hollow/cement...etc wall, can you still mount my item?Yes, anything can be put on any wall, though weight limits will apply. I carry many different fixings with me to be able to mount and hang your items on all wall types.
-
I want to mount my TV but I don't know what bracket/mount to buy, can you help?If you are not sure what mount you need, just send me details of your TV and I can send you links with a few options to choose from. You can then choose one and order it or I can order it for you.
Can't find the answer to your question? Drop me an email
areas covered
Hours
Monday
Tuesday
Wednesday
Thursday
Friday
9:00 - 17:00
9:00 - 17:00
9:00 - 17:00
9:00 - 17:00
9:00 - 17:00
bottom of page